Frequently Asked Questions
What is the Club Discord?
Discord is a voice, video, and text chat app that is used to create communities large and small, making it easy to connect, collaborate, and chat with other people.
The Club Discord community is a place to discuss the latest Apple news, MacStories articles, and get to know fellow Club members. We’ll also be organizing fun community activities such as live Town Halls with the MacStories team via voice chat, an AV Club for media, beta testing of great apps, and more. The Club community is where you can find out what we’re working on for MacStories, beta test Federico’s upcoming shortcuts, and get early access to merch sales, future meetups, and other special events too.
The Club Discord also provides members with direct access to the MacStories team, who actively participate in the server’s channels and activities.
How can I get access to the Club Discord server?
Access to the Club Discord server is available to Club MacStories+ and Club Premier subscribers only. You can sign up or upgrade your existing account directly at club.macstories.net/plans.
If you’re already a Club MacStories+ or Club Premier subscriber, you can connect your Discord account on the Club Account page.
What sort of discussions will be had on Discord?
The Club Discord server consists of dozens of channels that will extend the conversations you are familiar with from MacStories, Club MacStories, and AppStories. You will also find channels for general conversations, productivity, videogames and media, and lots more.
The Club Discord server will be home to regular community events such as live Town Halls (think live podcast / Q&A) with the MacStories team, an AV Club for media, app beta testing discussions, and other fun group activities.
Will the MacStories team be in the Discord?
Yes, the Club Discord is your direct access to the MacStories team. We will be actively engaged in conversation and hosting events for members. The Club Discord isn’t just a place for members to hang out and chat: it’s also a place for the MacStories team to get to know Club members better and share what’s going on at MacStories in a fun, welcoming environment.
Do you have a Code of Conduct?
Yes. You can read it here. Access to the Club Discord server is only permitted to those who agree to our community rules. We want the Club Discord to be a welcoming place for every member and will be monitoring the Discord for violations of the Code of Conduct carefully.
How can I report any misuse or abusive behavior?
You can report misuse or abusive behavior in Discord using the #report-issues channel. When you report something in this channel, you will be opening up a support case with the Club Discord team via direct messaging that is private between you and staff. Other Discord members won’t see it. If you feel more comfortable DM’ing a Moderator directly about an issue, you can also do that instead.
Who can I reach out to with any issues?
You can report an issue as described above or email email@example.com.
Do I have to use my real name?
We encourage you to share your real identity, which will promote authentic connections with other Club MacStories+ and Club Premier members.
However, if you’re uncomfortable with that or don’t want to or can’t share your identity online, that is totally fine with us. If you prefer to use a pseudonym, go for it.
Can I just lurk on the Discord without posting?
Yes. We encourage you to engage with other members and participate in the conversation, but you shouldn’t feel any pressure to chat. If you just want to read, listen, discover interesting things, and lurk without engaging, that is absolutely fine.
How do I start a new conversation?
As a jumping-off point, we recommend checking out our #introductions and #general channels, but any channel that interests you is fine.
What can I share on Discord?
The Club Discord server consists of unique communities or channels. Each channel has a description that tells you the type of conversation the channel is intended for. Any kind of message or media that falls within our Code of Conduct and community guidelines is allowed on the Discord server.
Will MacStories offer any content on Discord?
Yes, in the sense that tips and messages shared by the MacStories team on Discord will stay there for everyone to see and use. We don’t plan to offer full transcripts of conversations held in the Discord anywhere else.
We may highlight interesting content from the Discord server on MacStories or in our newsletters, but only with the consent of the member or members who created the content or by direct links to the Discord server, requiring users to join to read the content.
Are there other perks for Discord participants?
When it’s possible to organize in-person events again in the future, we plan to sell tickets to those events in the Discord server first. We’ll also offer early access to merch sales and special events via our Discord server. Additionally, the Discord server is the only place where you’ll be able to follow along with Federico’s Automation Academy lessons with other members, beta test Federico’s shortcuts, discuss John’s Macintosh Desktop Experience column, listen to Town Halls, and participate in the AV Club and Beta Beat with developers who share their beta apps with members.
I left the Discord server and then returned, but now I can’t see most of the channels. What’s going on?
If you leave the Discord server and return later, you’ll need to visit the Rules channel and ‘un-accept’ and then ‘re-accept’ the rules to view the channels, which is a requirement of the automation system that we are using.